{"id":171,"date":"2022-12-17T22:19:37","date_gmt":"2022-12-18T05:19:37","guid":{"rendered":"https:\/\/thenontechieguy.com\/?p=171"},"modified":"2022-12-17T22:19:37","modified_gmt":"2022-12-18T05:19:37","slug":"how-to-setup-a-chatbot-using-mobilemonkey","status":"publish","type":"post","link":"https:\/\/thenontechieguy.com\/index.php\/2022\/12\/17\/how-to-setup-a-chatbot-using-mobilemonkey\/","title":{"rendered":"How to setup a chatbot using MobileMonkey?"},"content":{"rendered":"\n

MobileMonkey claims itself to be  an \u201cAll-in-One Platform for Marketing Lead Generation and Sales Outreach Automation to Close More Deals\u201d. One of the tools that they provide for this is a webchat which allows companies and brands to generate leads and interact more efficiently with its core customer base.<\/p>\n\n\n\n

In this blog, I will try to setup a chatbot using MobileMonkey and document the steps I followed.<\/p>\n\n\n\n

MobileMonkey provides a free 14-day trial (with no credit card needed).  Sign-up using the link below<\/p>\n\n\n\n

https:\/\/app.mobilemonkey.com\/signup<\/a><\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

After sign-up, the user is directed to below home page:<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

Click on \u201c+ Create one now!\u201d button as shown in the above page<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

Click on \u201cWeb Chat\u201d under the Inbound Lead Capture section.<\/p>\n\n\n\n

You will notice that MobileMonkey offers several template categories to start chat bot setup. These are as below:<\/p>\n\n\n\n

    \n
  • Sales Outreach<\/li>\n\n\n\n
  • Lead Qualification<\/li>\n\n\n\n
  • Appointment Booking<\/li>\n\n\n\n
  • List Building<\/li>\n\n\n\n
  • Marketing<\/li>\n<\/ul>\n\n\n\n

    This category of templates is inline with MobileMonkey\u2019s intention of using webchat as a tool to capture prospective leads.<\/p>\n\n\n\n

    \"\"\/<\/figure>\n\n\n\n

    Choose \u201cOur Famous Instagram and Facebook Audience Extractor\u201d and click \u201cCreate\u201d. It will navigate you to  page where you can provide information under \u201cInput Trigger Data Collection:<\/p>\n\n\n\n

    \"\"\/<\/figure>\n\n\n\n

    I kept the default settings (there is an option to change this at a later stage) and proceeded by clicking the \u201cLets Go\u201d button. I was navigated to a configuration page as below:<\/p>\n\n\n\n

    \"\"\/<\/figure>\n\n\n\n

    On this section, user is required to provided below information:<\/p>\n\n\n\n

      \n
    1. Choose One or More Trigger Inputs<\/li>\n<\/ol>\n\n\n\n

      Click \u201c+Add Trigger\u201d . <\/p>\n\n\n\n

      \"\"\/<\/figure>\n\n\n\n

      Here is the user is offered several Automation Input Triggers under various sections such as Facebook, SMS, Instagram, Import Contacts and Web Chat<\/p>\n\n\n\n

      For the purpose of this demo, we will select WebChat <\/p>\n\n\n\n

      \"\"\/<\/figure>\n\n\n\n

      We can add a Website Chat Widget  to our website<\/p>\n\n\n\n

      \"\"\/<\/figure>\n\n\n\n

      When you click \u201cLet\u2019s Go\u201d on the above page, it directs you to the \u201cWebsite Widget Page\u201d to install Website Chat. <\/p>\n\n\n\n

      \"\"\/<\/figure>\n\n\n\n

      This page provides options to install Website Chat as one of the below:<\/p>\n\n\n\n

        \n
      • Support both Facebook Messenger & Webchat<\/li>\n\n\n\n
      • Support only Facebook Messenger<\/li>\n\n\n\n
      • Support only webchat<\/li>\n<\/ul>\n\n\n\n

        The page also provides specific installation steps for various website editors such as WordPress, WIX, Shopify, SquareSpace, Weebly to name a few<\/p>\n\n\n\n

        The page also provides code which can be directly copied on the HTML page where webchat needs to be installed.<\/p>\n\n\n\n

        The website that I wish to install this chatbot on is hosted on WordPress and so I clicked on the WordPress Web Editor Option. This opens up a zone with steps to install a chat widget on your WordPress hosted website.<\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        Follow the instructions provided. Essentially you need to download the \u201cWP-Chatbot for Messenger\u201d plug-in and install the downloaded plug-in using your WordPress Admin account. You also need to activate the plug-in. <\/p>\n\n\n\n

        The WordPresss plug-in expects integration with a Facebook account. <\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        Once the integration is complete, you will notice the below message on the WordPress Admin Page:<\/p>\n\n\n\n

        All set! The chat widget is now installed on your website.<\/em><\/strong><\/p>\n\n\n\n

        Go back to MobileMonkey to activate it.<\/em><\/strong><\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        Next you need to navigate to MobileMonkey page to activate the chatbot on the website.<\/p>\n\n\n\n

        You will notice that webchat is now visible on your website:<\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        You can additionally customize the Web Chat Settings by clicking \u201cCustomize WebChat\u201d<\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n
        \"\"\/<\/figure>\n\n\n\n

        The options to update are as below:<\/p>\n\n\n\n

          \n
        • Install Website Chat<\/li>\n\n\n\n
        • Edit Chat Dialogue<\/li>\n\n\n\n
        • Edit Chat Icon & Greeting<\/li>\n\n\n\n
        • Edit DIsplay Rules<\/li>\n\n\n\n
        • Troubleshooting<\/li>\n<\/ul>\n\n\n\n
          \"\"\/<\/figure>\n\n\n\n

          Closing Remarks: Setup of chatbot using MobileMonkey is fairly straight-forward using the various marketing related templates available out of the box.<\/p>\n","protected":false},"excerpt":{"rendered":"

          MobileMonkey claims itself to be  an \u201cAll-in-One Platform for Marketing Lead Generation and Sales Outreach Automation to Close More Deals\u201d. One of the tools that…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[21],"class_list":["post-171","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-mobilemonkey"],"_links":{"self":[{"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/posts\/171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/comments?post=171"}],"version-history":[{"count":1,"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/posts\/171\/revisions"}],"predecessor-version":[{"id":172,"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/posts\/171\/revisions\/172"}],"wp:attachment":[{"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/media?parent=171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/categories?post=171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thenontechieguy.com\/index.php\/wp-json\/wp\/v2\/tags?post=171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}